Privacy Policy

Effective Date: August 25, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a subscription, or contact us for support.

Personal Information:
  • Name and contact information
  • Account credentials
  • Payment information
  • Learning preferences and progress


Automatically Collected Information:
  • Device information
  • Usage data and analytics
  • IP address and location data
  • Cookies and similar technologies


2. How We Use Your Information

We use your information to:
  • Provide and improve our language learning services
  • Process payments and manage subscriptions
  • Send important updates and notifications
  • Analyze usage patterns to enhance user experience
  • Provide customer support


3. Information Sharing

We do not sell your personal information. We may share information in these situations:
  • With service providers who help us operate our platform
  • When required by law or legal process
  • To protect our rights and safety
  • With your consent


4. Data Security

We implement appropriate security measures to protect your information, including:
  • Encryption of sensitive data
  • Secure servers and databases
  • Regular security audits
  • Limited access controls


5. Your Rights

You have the right to:
  • Access your personal information
  • Update or correct your data
  • Delete your account
  • Opt out of marketing communications


6. Contact Us

For questions about this Privacy Policy, please contact us at contact@bisamandarin.com.

If you have any questions about this Privacy Policy, please contact us at:

bisa.mandarin.edu@gmail.com